Buckle golden buckle for watch straps

GLOBAL DELIVERY SERVICE

Atelier Victor is pleased to offer you an international shipping service. Each shipment is insured and requires a signature upon receipt to ensure the security of your precious purchase. For added security, delivery to a relay point will be favored.

SPEED AND EFFICIENCY

We are committed to shipping your order within 48 business hours. Estimated delivery times are 2 to 6 days for all international destinations, and 1 to 2 days for deliveries within the UAE. 

SHOWROOM PICKUP OPTION

If you prefer a hand-delivered option, we welcome you by appointment at our offices located at The Meydan Hotel, Grandstand, Dubai, U.A.E.

COST TRANSPARENCY

The delivery charges include careful packaging, insurance for maximum security, and shipping costs.

TAXES AND CUSTOMS FEES

For exported items, taxes such as VAT and customs duties are not applied at the time of purchase but will be payable upon delivery. These fees will be the responsibility of the buyer. Therefore, we recommend that buyers inquire about any potential fees. The shipping origin of each product is specified on its description sheet.

For more information, feel free to consult our shipping policy and our terms of sale.

RETURN POLICY

Atelier Victor accepts returns within a period of 14 days for all shipped orders.

The delivery fees as well as any potential import fees related to the return remain the responsibility of the customer and will not be refunded.

The 5% transaction fees applied to payments made by credit card are non-refundable.

CONDITIONS FOR IN-PERSON PURCHASES

According to the legislation, watches retrieved directly in person cannot be returned or exchanged.

DETAILED INFORMATION ON RETURNS

To know all the terms and return procedures, we invite you to consult our refund policy available on our website.