Our Watch Guarantees

Mechanical warranty — 1 year

Each watch is inspected by our watchmakers before shipping. In case of a mechanism malfunction during the first year, we cover the repair.

Authenticity warranty — lifetime

If a watch turns out to be non-authentic, we will take it back and refund you in full. Without time limit.

What is not covered

• Exposure to water or humidity
• Shocks, impacts, or vibrations
• Consumable parts (strap, Crystal, crown, pushers)
• Battery replacement (quartz movements)
• Opening or disassembly of the watch by a third party
• Improper use

The accuracy of vintage watches varies according to the model, movement, and year of production. A request for accuracy improvement deemed within acceptable tolerances cannot be covered by the warranty.

Shipping fees

After-sales service is free. Shipping fees outside the United Arab Emirates remain the responsibility of the customer.