Questions Fréquentes

Each piece we select undergoes a rigorous authentication process. To provide you with total peace of mind, we issue an official invoice that serves as a lifetime authenticity guarantee for each purchase. Whether it's a watch, a luxury bag, or a piece of jewelry, we guarantee the origin and compliance of our items permanently.

At Atelier Victor, transparency is not an option, it's a commitment. We believe that a luxury purchase, especially in vintage, requires absolute clarity:

• Customs fees: We systematically specify that any potential customs fees are the responsibility of the buyer for international shipments.
• Product condition: Each product sheet describes the condition of the item in detail and transparently to avoid any surprises upon receipt.
• Technical characteristics: Whether it's the movement of a watch or the material of a bag, all characteristics are indicated with precision.
• Guarantees & Returns: The details of our guarantees and the terms and return fees are clearly specified on each product page and in our conditions.

Our team is always available to answer your questions and provide you with more information before or after your order.

To offer you as flexible an experience as possible, we have integrated several options directly during the checkout on our website:

• Credit Card Payment: Payment is made securely in Euros (€) directly on the site.
• PayPal: A fast and secure solution. PayPal is ideal for spreading your payment thanks to the 4-installment payment option (available for purchases up to €2,000).
• Transfer, Crypto, or Other Currency: If you prefer to pay by bank transfer, in cryptocurrencies, or in another currency (AED, USD, etc.), you just need to place your order normally on the site.
• Selection of the option: At the payment stage, simply select the corresponding option: "Crypto Payment", "Transfer Payment", or "Other Currency".
• Order finalization: Once your order is validated, our team will contact you personally via WhatsApp or Email to finalize the transaction and provide you with the necessary details.

Yes, we offer this flexibility to facilitate the acquisition of your favorite pieces.

You can benefit from 4 installments without fees by selecting PayPal when placing your order.

• Amount: This option is available for purchases up to 2,000 €.
• Simplicity: The response is generally instant from PayPal at the time of payment.
• Security: You benefit from all the standard PayPal buyer protection.

It's an ideal solution to treat yourself to an exceptional piece, like a vintage watch or a leather item, while managing your budget.

Given the unique and rare nature of our vintage pieces, we do not offer a reservation system.

• First come, first served: Watches are only available for immediate purchase. A piece is only considered reserved once the payment process is completed or the transfer is initiated.
• Real-time availability: As long as an item is displayed as "Add to cart" on the site, it is available. Once a sale is validated, it automatically changes to "Sold out".
• Manual payments: For customers choosing payment by Transfer, Cryptocurrency, or Other currency, the item is put on hold for a maximum of 48 hours after you contact our team. After this period, and without proof of payment, the piece is put back on sale.

The selection of our pieces is the core of our business. We leave nothing to chance to offer you exceptional items:

• An international network of experts: We source our watches, bags, and accessories from trusted professional partners worldwide.
• A rigorous selection: Each piece is individually chosen according to a strict requirement charter regarding its condition, authenticity, and rarity. We prioritize items with authentic patina and unique character.
• Systematic technical expertise: Before any sale, each item (watch, jewelry, or leather goods) is rigorously inspected by our experts. For our watches, this includes movement analysis and verification of serial number consistency.

We do not provide independent certificates. In the luxury and vintage watchmaking universe, we consider that such a document only has true value if it is issued directly by the parent company (in the form of an archive extract, for example).

However, as a professional company subject to the strict legislation of the United Arab Emirates, we are bound to absolute compliance. Thus, the official invoice Atelier Victor that accompanies your order is fully valid, and we include a lifetime authenticity guarantee.

If you wish, you can certainly approach the brand afterward: most major brands offer an authentication or archive issuance service (often for a fee) for your collection pieces.

No, Atelier Victor is an independent house for selecting and selling exceptional pieces. We source our vintage models from all over the world according to very strict quality and authenticity criteria. Please note that we are in no way affiliated, connected, or authorized by the brands of luxury we offer for sale.

LIFETIME AUTHENTICITY GUARANTEE!
We want to assure you that all the pre-owned vintage watches offered on our site are rigorously inspected by our watchmaking experts. We ensure that each timepiece is 100% authentic and matches its description. As professionals, we take responsibility to provide you with a confident shopping experience, with a lifetime authenticity guarantee included on your invoice.

We are proud to offer our clients vintage and collectible watches of the highest quality. Each piece is carefully Serviced and tested before being put on sale. To ensure you complete peace of mind, we offer a 12-month mechanical warranty on all our automatic and manual wind watches.

Vintage watches are historical pieces of great delicacy that require special care daily.

Our 12-month mechanical warranty exclusively covers the proper functioning of the movement. Therefore, it will not apply in the following cases:

• Wear of external components: the Crystal, the crown, pushers, strap, and Buckle are considered wear parts (consumables) and are not included in the warranty.
• Exposure to water and moisture: by nature, vintage watches no longer guarantee any water resistance.
• Shocks and strong vibrations: damage related to impacts or intense and repeated vibrations (cycling, motorcycling, tennis, etc.).
• Magnetization: exposure to powerful magnetic fields (speakers, smartphones) that can disrupt the mechanism.
• Opening by a third party: if the case has been opened or if an intervention has been carried out by a third party (even if it is a professional watchmaker) without our prior agreement.
• Non-compliant use: any failure resulting from negligence or improper handling.

If in doubt about the correct actions to take, do not hesitate to contact our team. We will be happy to advise you on the optimal maintenance of your timepiece.

Authenticity does not rely on a paper document but on the object itself. Each watch undergoes a thorough technical expertise: opening the case to inspect the movement, checking the consistency of serial numbers, and analyzing the finishes under a magnifying glass. Your purchase is systematically accompanied by our official invoice serving as a lifetime authenticity guarantee.

Yes, absolutely. We never work with catalog photos or stock images. Each watch is photographed individually from multiple angles so you can appreciate its actual condition and unique patina.

It is important to note that we use professional high-definition lighting which tends to highlight the slightest micro-scratches, making them often more visible in photos than they really are to the naked eye. This is part of our commitment to total transparency about the condition of our vintage pieces.

If in doubt or if you want to see the piece from another angle, do not hesitate to ask us for a personalized video. We will be happy to send it to you via WhatsApp so you can confirm your choice with peace of mind.

It is sometimes difficult to project the dimensions of a vintage piece without trying it on physically. To help you visualize the actual look, we recommend a simple and effective method:

• Compare measurements: We invite you to compare the wrist size of the model shown in our photos with your own. We generally provide this information in the description to serve as a reference point.
• Measure your wrist: Use a flexible tape measure (or a string that you measure afterward) to know your exact circumference. This will help you better appreciate the case opening in relation to your morphology.
• Request a personalized video: Nothing replaces movement and natural light. Contact us on WhatsApp; we will be happy to send you a video of the watch worn from different angles.

As a precaution, we consider that vintage or second-hand watches are not waterproof, even if they were marked as such back in the day. The cases may have micro-porosities. We highly recommend avoiding any contact with water (shower, swimming, heavy rain) to preserve the mechanical movement and other components.

The charm of an old watch lies in its vintage mechanical heart. However, its precision is inseparable from the technology of its movement: most vintage calibers were designed with a precision tolerance of about +/- 30 seconds per day. Therefore, it is complex, if not technically impossible, to demand modern chronometric accuracy from a collector's timepiece.

Here is our commitment to full transparency:

• Precision adjustment: Before each shipment, we perform meticulous adjustments to optimize your watch's performance. However, we cannot commit to second-by-second precision.
• Timegrapher data: For full transparency, we can provide you on request with the observed data on Timegrapher (a professional measuring device). This way, you will know the actual performance of the movement at the time of its preparation.
• Personalized advice: If you are particularly meticulous or just curious, we invite you to contact us before your purchase to discuss the technical specifications of the targeted model.
• Warranty: If you notice a shift that we deem abnormal according to the model and its caliber, the warranty can of course apply after our team's assessment.

We scour rare pieces from all over the world, most of which have spanned decades. For this reason, our models rarely come to us in "Full Set". When a watch comes with its original box and papers, this information is clearly mentioned in the description.

For all other pieces, we systematically provide:

• Our official invoice which serves as a lifetime authenticity guarantee.
• A quality protective case (or a Pouch), ideal for storage or gifting.

This approach allows us to focus on the quality and rarity of the piece itself, while ensuring total security regarding its origin.

We estimate the date of our pieces based on extensive research: analysis of the serial number, the watch reference, or any other technical element that allows us to situate the item in time.

Please note an important distinction: for watches without papers, our estimate generally corresponds to the year of manufacture and not the year of commercialization or sale in a store. This approach allows us to be as close as possible to the real history of the piece's creation.

Yes, absolutely. For the vast majority of our watches, it is possible to replace the current strap to give it a new style. We offer a selection of straps sold separately, allowing you to customize your watch according to your tastes.

Upon request, we will be happy to install your new strap before sending your order. Please note, however, that a fitting done by us at your request is considered a final customization, which makes the item non-returnable.

Most of our vintage pieces were made several decades ago. These are exceptional items that require special attention to preserve their mechanism and value. To not alter their proper functioning, we recommend following these precautions:

• Water resistance: It is absolutely necessary to avoid any contact with water. The water resistance of a vintage watch is no longer guaranteed over time.
• Environment: Protect your watch from shocks, significant vibrations, and magnetic fields (smartphones, speakers, magnets) that can disrupt the movement's precision.
• Maintenance: We strongly advise having your watch checked every 3 years by a qualified watchmaker to ensure its longevity.

Taking care of your watch today ensures it can be passed down to future generations.

If your quartz watch stops, we advise you to have the battery replaced quickly by a qualified watchmaker or jeweler near you.

It is crucial not to leave a used battery inside the mechanism for an extended period. Over time and with temperature variations, a worn battery can leak or oxidize (risk of electrolyte leakage), which could severely damage or even permanently deteriorate the movement of your watch. Regular maintenance by a professional ensures the longevity of your piece.

Absolutely. The rigor we apply to watchmaking extends to our entire catalog. Each vintage handbag (Chanel, Louis Vuitton, Gucci, etc.) as well as each small leather goods item is rigorously inspected and authenticated by our experts before being posted online.

To offer you complete peace of mind, your purchase is accompanied by our official invoice serving as a lifetime authenticity guarantee. We vouch for the origin and compliance of each luxury piece we select.

We select our luxury leather goods with the utmost care. As these are carefully curated second-hand items, they may show slight signs of aging that reflect their history and add to their unique charm.

For a confident shopping experience, the exact condition of each bag, Wallet, or accessory is described in a transparent and detailed manner in its product sheet, with HD photos to support. We ensure that every detail is visible so that you can appreciate the patina and quality of the piece before your purchase.

An exceptional leather piece lives with you but requires some attention to withstand the years. To preserve the suppleness of the leather and the shine of the hardware (clasps, chains, logos) of your bag, we recommend:

• Storage: When not in use, keep your bag in its protective dustbag, away from direct light and humidity.
• Precautions: Avoid any contact with water, perfumes, cosmetics, or hand sanitizers that could alter the finishes.
• Shape: For structured bags, we advise filling them with neutral tissue paper to maintain their original silhouette.

Caring for your leather today ensures the longevity of your vintage investment.

Authenticity and the quality of metals are at the heart of our creation process. For each piece, we apply absolute rigor:

• Official hallmarking: All our bracelets and Jewelry in precious metals are systematically hallmarked. This hallmark officially guarantees the metal's grade (Silver 925, Gold 18k, etc.) used for your piece.
• Lifetime authenticity guarantee: Each piece of jewelry comes with a detailed invoice that serves as a lifetime guarantee of conformity and authenticity of the piece.
• Independent certifications (optional): For complete peace of mind, especially for pieces set with precious stones, we offer additional expert certificates from independent gemology laboratories in Dubai.

This dual approach, combining our responsibility as a house and the expertise of third-party laboratories, ensures a secure and transparent investment.

To offer you exceptional pieces, we have chosen excellence without borders. We entrust the manufacturing of our creations to renowned artisans located in the global cradles of craftsmanship: Italy, Spain, Sri Lanka, and Dubai.

Once the piece is created, it joins our workshops in the United Arab Emirates. All the steps of fitting and the artisanal finishes in Dubai are rigorously carried out by our jeweler partners. This final process allows us to guarantee you a perfectly fitting piece of jewelry of impeccable quality before its shipment.

For optimal comfort, we advise you to measure the circumference of your wrist using a tape measure and add a margin according to your style preference:

• + 0.5 cm for a snug fit.
• + 1.5 cm for a looser and more relaxed fit.

The Custom-Made Service:
If you select the "Custom-made" option when placing your order, our jeweler artisans will proceed with the personalized sizing of your piece. Please note that a maximum delay of 7 days is required for these artisanal finishes in Dubai before your package is shipped.

925 silver is a living metal that can develop a patina over time. This is completely normal. A simple regular cleaning with a soft cloth is enough to restore all its shine.

Gold is a noble and eternal metal par excellence. Unlike silver, it does not oxidize or change color, making it the most durable investment for your collection.

However, to maintain the shine of our creations Designer in Italy, artisanal finishes in Dubai, here are some tips:

• Regular maintenance: Contact with skin or cosmetics can sometimes leave a slight film on the surface. Occasional cleaning with lukewarm soapy water and a very soft brush is enough to restore its original brilliance.
• Drying: Always use a soft cloth (type chamois) to dry your piece and prevent micro-scratches.
• Permanent shine: For our most exclusive pieces, gold retains its structure and value in an unalterable manner, ensuring your jewelry remains as radiant as the first day.

Whether it is a high jewelry piece or a men's silver bracelet combined with gold elements, we apply the same rigor of finishing to ensure exceptional longevity.

The elegance of a fine mesh requires delicate handling. Whether it is in gold or 925 silver, the rule is simple: the finer the jewelry, the more attention it requires.

• Points of caution: Mechanical elements such as clasps and lugs (connecting rings) are precision parts. They are designed to be discreet and aesthetic, making them more sensitive to sudden pulls or snags.
• Manufacturing: Each piece is finalized artisanally in Dubai. This expertise ensures the best possible solidity for delicate structures, but does not make them unbreakable against excessive force.
• Recommendation: To avoid weakening the meshes or lugs, we strongly advise removing your bracelet before sleeping, playing sports, or handling heavy objects.

A fine piece of jewelry is a daily pleasure object that, treated gently, will retain its shape and safety for decades.

We understand that an incident can happen with a delicate piece. We have the necessary expertise to repair your Jewelry in gold or silver.

Here is the procedure to follow:

• Contact us beforehand: Before sending anything, please contact us via WhatsApp or email. Send us detailed photos of the damaged area.
• Remote expertise: We will analyze the photos to validate the technical feasibility of the repair and offer you a cost estimate.
• Sending to Dubai: Once the repair is validated together, you can send your jewelry to us in Dubai for restoration.

Note: Shipping and repair costs are the responsibility of the customer.

It is entirely possible to adjust the size of your jewelry so that it regains a perfect fit. Whether your piece is in gold or silver, we can work on its structure thanks to our partner jewelers in Dubai.

Here is the procedure to follow:

• Feasibility evaluation: Depending on the type type (fine, curb, or rigid), we can either add adjustment rings or insert additional links. Contact us via WhatsApp or email with photos of your bracelet.
• Personalized quote: We will offer you an estimate of the cost of the intervention and the added metal (gold or 925 silver).
• Adjustment at the atelier: Once the quote is validated, you can send your piece to us in Dubai. Our artisans will ensure that the extension is invisible and respects the original design.

Yes, we ship worldwide. Whether you are in Europe, the United States, Asia, or the Middle Orient, we ensure secure and fast delivery for all our items. To guarantee maximum reliability, we mainly use DHL Express services, including a real-time tracking number for each order.

The protection of your purchases and respect for the environment are at the heart of our concerns. All our orders are shipped in 100% recyclable cardboard packaging, secured by 100% recycled cushioning sheets.

Depending on the nature of your items, we pay special attention to the presentation:

• Watches and Pens: If sold without their original box, a 100% recyclable cardboard case or a Pouch is systematically offered for optimal protection.
• Jewelry: Each piece is delivered in a case or a Pouch for protection, ideal for a gift.
• Leather goods: Your items are carefully protected to preserve the quality and suppleness of the leather during transport.

For an even more luxurious presentation, leather or wooden cases are also available for purchase in our store.

We make every effort to ensure that you receive your items as quickly as possible. Your order is processed and prepared within 1 to 3 business days.

Once your package is shipped, the estimated delivery time is between 3 to 5 business days. Please note that these are estimates and delivery times may be extended depending on the destinations, random customs checks, or any other external factors beyond our control.

As soon as your order leaves our offices, you will receive a confirmation email including your tracking number to track your package in real-time.

Yes, absolutely. For our clients located in Dubai, we offer a same-day courier delivery service (subject to availability and order time).

This "minute" service allows you to receive your watch, jewelry, or leather goods within just a few hours at your home, office, or hotel. To benefit from this priority delivery, we invite you to contact us directly via WhatsApp or phone to arrange the shipment as quickly as possible.

All our orders are shipped directly from our offices located in Dubai, United Arab Emirates (UAE).

We mainly collaborate with DHL Express to ensure all our international and local deliveries. This trusted partner guarantees careful and secure handling of your items.

As soon as your order is shipped, we will systematically provide you with a personalized tracking number. This number will allow you to track your package in real-time and anticipate its arrival.

For maximum security reasons, we prefer pickup point delivery whenever this option is available. The items we ship are valuable, and delivery to a pickup point helps avoid theft risks.

This method of delivery against presentation of an identity document ensures that your order is personally handed over to you and in good condition. You will receive all the necessary instructions by email or SMS to collect your package as soon as it is available.

We are sorry that you have not yet received your order. Although we do our best to ensure fast delivery, delays may vary depending on your location, exceptional weather conditions, or customs procedures.

To assist you, we invite you to:

1. Check your personalized tracking number (provided at the time of shipment) to track your package in real-time.
2. Wait a few more days if the package is in the process of international transit.

If the situation does not improve, please know that our teams remain at your disposal to open an investigation with the carrier and find a quick solution. Your satisfaction and the receipt of your item are our top priority.

All our shipments are fully insured up to the real value of the item. In the event of proven loss or theft during transit, you are fully protected: we will proceed with a full refund of your order.

For all our international shipments, local taxes (such as VAT) and any customs duties are not applied at the time of checkout. These import fees are paid directly by the buyer upon delivery of the package, in accordance with the regulations in force in the destination country. Please note that Atelier Victor has no knowledge of these amounts and cannot commit to the applicable taxes, as these depend solely on the customs authorities of each country.

To help you anticipate as best as possible, the origin of shipment of each item is systematically clearly stated on its product page. For any further clarification, we invite you to consult our complete shipping policy.

If you refuse to pay the customs fees and import taxes requested by the carrier, the package will be returned to us or, in some cases, destroyed by the customs authorities. In such a situation, all costs incurred (initial shipping costs, return shipping costs, and any abandonment or customs file fees) will be fully deducted from your refund. We therefore strongly encourage you to anticipate these customs fees before confirming your order.

Customs fees and import taxes are generally requested directly by the carrier (such as DHL) when your package arrives in the destination country. The carrier will send you a notification by email or SMS with a link to pay these fees online securely before the final delivery, or will ask you to pay them directly to the delivery person according to local customs procedures.

Although we use a fast shipping service, random customs checks may sometimes occur and extend the initially planned delivery time. These procedures are beyond our control and Atelier Victor cannot be held responsible for any delays caused by the customs authorities of your country.

Yes. When importing valuable items (watches, high-end leather goods, Jewelry), the customs authorities of your country or our carrier DHL may contact you to request a copy of your ID, a tax identification number, or proof of purchase. It is the buyer's responsibility to provide these documents promptly to allow the package to clear customs.

Your satisfaction is our priority. If your item does not give you complete satisfaction, you have 14 days after receipt to return the item and choose between a refund or a credit valid for 2 years on the entire store.

To offer you the greatest flexibility, we accept various payment methods. However, please note the following conditions:

• In case of a refund: a deduction of approximately 5% corresponding to banking transaction fees will be applied (these fees are retained by the payment organizations).
• In case of a credit: the full amount is credited to you, without any deduction of transaction fees.
• Tip: To avoid these transaction fees in case of a return, we recommend favoring payment by bank transfer.

Please note that the initial shipping costs are non-refundable and the item must be returned to us in its original condition.

According to jewelry practices, the right of withdrawal does not apply to orders that have been customized or resized. Therefore, any bracelet that has been adjusted via the "Made-to-measure" option (requiring the intervention of our craftsmen) cannot be returned, exchanged, or refunded. We therefore invite you to carefully check your wrist size before confirming a personalized order.

New watch straps cannot be returned or exchanged if they have been mounted on a watch or if they show any signs of handling.

If you ask us to install your new strap on a watch before shipping, the item will be considered a final customization and cannot be returned or exchanged, even if this installation is at your request. Indeed, the mounting marks the leather permanently, preventing its resale as new. We advise you to check the Lug width of your watch (14mm, 16mm, 18mm, 20mm) before confirming your purchase to ensure perfect compatibility.

To provide you with a smooth and international experience, all our orders are exclusively made online via our website. Although we do not have a physical store open to the public, we will be delighted to offer you a privileged welcome if you wish to try our pieces in person.

We receive you only by appointment during a private visit to our offices in Dubai. Do not hesitate to contact us to plan your visit by specifying the models (watches, Jewelry or leather goods) you would like to discover.

Yes, absolutely. If a watch, jewelry, or leather goods item catches your eye during your private visit, you will have the option to purchase it and leave with it immediately. To complete your purchase with peace of mind, we accept several payment methods on-site: by credit card, in cash, by instant transfer, and in cryptocurrency.

Your satisfaction is our priority. If you experience any difficulty with one of our timepieces, we invite you to contact us as soon as possible. We are committed to finding a quick and effective solution.

Here is how our support process works:

• Return organization: If a repair or revision is necessary, we will provide you with all the instructions to return the watch safely.
• Shipping costs: In the United Arab Emirates (UAE): Delivery costs are fully covered by the warranty. Internationally: The warranty covers the repair, but the transport costs (round trip) remain the buyer's responsibility.
• Warranty coverage: If the defect is covered by our warranty, we proceed with the repair. However, if the issue results from misuse (shock, water immersion, exposure to magnetic fields) or accidental damage, the repair will not be covered, and a quote will be provided.

We do everything possible to ensure you get your piece back as quickly as possible. Here is how we manage maintenance timeframes:

• Average time: Most interventions are completed within 4 to 8 weeks.
• Specific parts: For some vintage watches, finding new old stock (NOS) original parts can be complex and extend the repair timeframe. We always prioritize the quality and authenticity of the components.
• Resolution commitment: If, despite our efforts, the repair exceeds a timeframe of 10 months, we commit to offering you, at your convenience, a full refund or a credit valid throughout the store.

We sincerely apologize for this preparation error. Your satisfaction is our priority, and we are doing everything possible to rectify the situation immediately.

Here is what to do:

• Contact deadline: You have 14 days after receiving your package to report any reference error.
• Return procedure: Contact us immediately at hello@ateliervictor.co.
• Exchange: Upon receipt of the report, we will prepare the shipment of the correct item as soon as possible so that you can enjoy your purchase quickly.

We are sincerely sorry that your item did not arrive in perfect condition. We understand your disappointment and our team is mobilized to resolve this situation immediately.

Here is the procedure to follow for a quick handling:

1. Contact us without delay: Send an email to hello@ateliervictor.co upon receipt of the package.
2. Send visual evidence: Attach clear photos of the damaged item as well as the packaging (inside and outside).
3. Assessment and solution: After a quick analysis of the situation by our experts, we will offer you the most suitable solution: repair, replacement, or full refund.

Please know that we take each transport incident very seriously and that we will assist you until the complete resolution of the problem. Your trust is our priority.

You are the sole master of your watch, and you are of course free to entrust your piece to the professional of your choice.

However, it is important to clarify the following points:

• Costs: Any intervention carried out by a third party will be entirely at your expense.
• Warranty: Opening the case or any technical manipulation performed by an outside watchmaker will result in the immediate and permanent voiding of our warranty.

To benefit from your coverage and our expertise, we strongly recommend contacting us before any technical intervention on your timepiece.

Yes, absolutely! If you wish to offer an exceptional piece but prefer to leave the final choice to its recipient, our gift cards are the ideal solution. They are valid for one year across the entire store, including our watches, our Jewelry, and our leather goods.

It is the perfect gift to ensure pleasure while guaranteeing a personalized luxury experience.

We are sorry, but we do not offer a restoration service for external watches at the moment. To guarantee impeccable quality and controlled timelines, we exclusively focus our technical expertise on preparing and maintaining pieces intended for sale in our store.

No, we do not offer an appraisal or valuation service at the moment. To ensure the utmost rigor for our clients, we exclusively focus our expertise on the selection and authentication of pieces intended for sale in our store. Therefore, we do not perform value assessments or authenticity certificates for third-party items (watches, Jewelry, or leather goods belonging to individuals).

No, we exclusively sell our own items. At Atelier Victor, we are committed to mastering the entire process of selection, authentication, and preparation of each piece. That is why we do not practice consignment sales. Each watch, jewelry, or accessory present in our store has been carefully sourced, appraised, and acquired by us to guarantee you impeccable quality and provenance.

Yes! For our most responsive collectors, we have set up a privileged ecosystem to ensure you don't miss any of our treasures.

The rarity of our vintage watches and leather goods means that many items are sold just minutes after being announced. To get a head start, we offer you two solutions:

• The WhatsApp Channel (Priority Access): This is where the heart of our news beats. We share our new arrivals here as a preview, often several hours before their official online release on the site. It's the essential tool to acquire an exceptional piece before anyone else.
• Previews by Email: By subscribing to our newsletter, you also receive thematic selections and reserved access to our private sales.

Join the private circle:
You can now access our exclusive channel via this link: WhatsApp Channel Atelier Victor

We are at your full disposal to assist you with your purchase or answer your technical questions. Do not hesitate to contact us, we will be delighted to help you.

• Email: hello@ateliervictor.co (Response within 24/48h)
• WhatsApp: +971 58 510 6328 (For quick advice or a personalized video)
• Instagram: @ateliervictor.co (Follow our latest finds live)